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Return Policy

Products purchased from our store can be returned within 15 days from the date of delivery. Payment Refunds are applicable only in case of damaged product or delivery of incorrect size (size other than that ordered). In all other cases, replacement is available.

Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. However, the Company reserves the right to levy shipping charges on cases which come under legal scrutiny.

Exchange are allowed with same or different products

Return Intimation: You can either call our Support Number India – +91-9819-260929, UAE – 0097 152 149 8767 or Email Us at seastarfashion@hotmail.com within 15 days from the date of delivery. The details of the return (Order number, courier docket No and Reason for Return) should be shared with the Customer Support by email.

Guidelines for a valid return:

Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.

Cancellation Policy

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.

You can cancel an order in easy steps:

call us on our support Number +91-9819-260929, UAE – 0097 152 149 8767  

email us on seastarfashion@hotmail.com

Please Note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.

Refund Policy

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

Mode of Refund

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.

We require product images and tags in the below mentioned cases:

  1. Defective product received – Only product image required.
  2. Wrong product received – Both product & Tag image required.
  3. Wrong size received – Both product & Tag image required.
  4. Unhappy with colour, i.e. Faded/Blurred – Only product image required.
  5. Product different from website/doesn’t look the same – Only product image required.
  6. Incomplete order received – Only Tag image is required.

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

 
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About Us

Seastar Fashion the Indian Fashion stands true to its name ethnic fashion at an affordable price. Seastar commitment to  fashion enthusiasts offering ladies kurtis in cotton in shades of every colour and with irresistible colour and patterns kurtis piece from Seastar

Information

  • About Us
  • Contact Us
  • My account
  • Privacy Policy
  • Terms & Conditions
  • Returns and Cancellation
Menu
  • About Us
  • Contact Us
  • My account
  • Privacy Policy
  • Terms & Conditions
  • Returns and Cancellation

India

  • 604,Twin Tower Building,
    2nd Cross Lane, Lokhandwala Market, Andheri West,
    PIN 400053.
  • +919819260929
  • seastarfashion@hotmail.com

Dubai

+0097 152 149 8767

seastarfashion@hotmail.com

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